Refunds/Exchanges

Policy:

Correspondence must be through email only

All refunds will be in the form of a store credit. JVA Sports LLC is a custom online sports apparel company. All items we produce are one off customs and therefore can not be returned or exchanged. Please know your size and confirm all spelling before finalizing your purchase. If you have any questions about size or fit please contact us or visit our store for a fitting before completing your purchase. JVA Sports LLC guarantees that all items are free from defects when shipped out, however, on the rare circumstance that an item is found to be defective please contact us so we can rectify. All refunds take approximately 7-10 days to be processed from the date received. Please read the following instructions which will greatly help JVA Sports LLC in assisting with your return:

  Guidelines for JVA Sports LLC to assist with your return or exchange:

   Sizes and size conversions on the size chart are considered close estimates and sometimes vary from brand to brand, size to size, and hat to hat. Returns due to sizing are not the responsibility of JVA Sports LLC and will not be treated as an error on us. Please visit our web store for a fitting if you are concerned about sizing before completing your order. If you have any further questions, please do not hesitate to contact us. If you have any suggestions also please feel free to contact us. We are always looking to improve our service where needed.

When you place an order, an order acknowledgement will be sent to your email address. Please review your order acknowledgement for any errors and inform us immediately if there are any. JVA Sports LLC assumes that all orders are correct unless the customer notifies us otherwise.